Warneford Hospital

Warneford Hospital 2024-04-23 Person 3 5 0

Sometimes the ward leaves people at a critical point of a crisis. Eg ligatures and saying they’ll untie it soon.

More info about flashbacks to staff

Warneford Hospital 2024-04-23 Person 2 5 0

Struggled settling in at first and felt like communication was lacking. However, now more settled I find staff very kind, and mostly understanding of a very complex illness.

Initially more support on admission as it was an extremely stressful period and I didn’t want to be in hospital. I felt communication with the MDT was lacking initially and introductions as had to wait till my CTM, however when you’re distressed and admitted on Tuesday that can feel a long time to wait.

Warneford Hospital 2024-04-23 Person 4 5 0

Warneford Hospital 2024-04-23 Person 3 5 0

Staff were generally kind

Made things more efficient, e.g. providing a big info pack at the start of treatment

Warneford Hospital 2024-04-22 Person 3 5 0

Very rude on the phone not taking it seriously saying it wasn’t a crisis. Very unreliable CPN haven’t been seen in months. Find it very difficult to get hold of people especially when medication isn’t right. Wasn’t informed when CPN was on annual leave so had to ring up and only got told over a month after. Been promised I would feel better and medication could be lowered however this isn’t right. Not good communication at all. Been let down by someone else today regarding an emergency which isn’t their fault however I can’t rely on anyone.

To have an appointment time and date and stick to it even a regular phone call. Not being let down all the time and feel I’m asking a lot. If people could see me at mine rather than expecting me to get a bus to them that triggers my anxiety and also can’t afford it since no support with bus pass.

Warneford Hospital 2024-04-19 Person 3 5 0

Care

Much more organised

Warneford Hospital 2024-04-19 Person 4 5 0

The staff are very good with communication and services

Could help with washing people who need a shower because it affects everyone

Warneford Hospital 2024-04-19 Person 4 5 0

Staff

Engaging

Warneford Hospital 2024-04-19 Person 4 5 0

All

NA

Warneford Hospital 2024-04-19 Person 4 5 0

Friendly staff

Don’t know